RichCRM
Advanced Customer Relationship Management
Comprehensive CRM solution for sales teams, customer service, and marketing automation with Indian business context.
Active Users
Implementations
Uptime SLA
Key Capabilities
Everything You Need in
RichCRM
Discover the powerful features that make RichCRM the perfect solution for your business needs, built specifically for the Indian market.
Sales Pipeline
Visual sales pipeline with stage management, forecasting, and deal tracking
Marketing Automation
Email campaigns, lead nurturing workflows, and marketing performance tracking
Customer Support
Ticket management, knowledge base, SLA tracking, and customer satisfaction surveys
Mobile CRM
Full CRM functionality on mobile devices for field sales and remote teams
Workflow Automation
Custom workflows for sales processes, approval chains, and business rules
Built for Indian Businesses
RichCRM Compliance Features
Available in All Pricing Tiers
Core features are available across all pricing plans. Premium features and advanced capabilities are unlocked in higher tiers.
| Feature Category | Professional | Enterprise | Ultimate |
|---|---|---|---|
| Core Features | ✓ | ✓ | ✓ |
| Management | ✓ | ✓ | ✓ |
Connect with Your Existing
Business Ecosystem
RichCRM integrates seamlessly with popular Indian and international platforms, ensuring smooth data flow and unified business operations.
Communication
Email platforms (Gmail, Outlook)
Ready to integrate
WhatsApp Business API
Ready to integrate
SMS gateways
Ready to integrate
Business Systems
WhatsApp Business API
Ready to integrate
ERP systems
Ready to integrate
Accounting software
Ready to integrate
Other
Calendar systems
Ready to integrate
Social media platforms
Ready to integrate
Marketing tools
Ready to integrate
Custom Integrations & APIs
Don't see your required integration? Our comprehensive REST APIs and custom integration services ensure RichCRM works with any system your business needs.
Integration Process
Benefits of Integrated Operations
Experience the power of unified business operations with seamless data flow across all your business systems.
Unified Data
Single source of truth with real-time data synchronization across all systems
Improved Efficiency
Eliminate manual data entry and reduce errors with automated workflows
Better Insights
Comprehensive analytics with data from all integrated systems
Bank-Grade Security for
Your Business Data
Your data security is our top priority. RichCRM implements multiple layers of security controls and complies with international standards and Indian regulations.
End-to-End Encryption
All data is encrypted in transit and at rest using industry-standard AES-256 encryption
Role-Based Access Control
Granular permissions with multi-level user roles and approval workflows
Data Isolation
Complete data segregation in multi-tenant architecture with no cross-tenant access
Audit Trails
Comprehensive logging of all user activities and data modifications
Real-time Monitoring
24/7 security monitoring with automated threat detection and alerts
Regular Security Audits
Periodic security assessments and penetration testing by certified professionals
Compliance Standards
Adherence to international security standards and Indian data protection laws
Secure Infrastructure
Enterprise-grade cloud infrastructure with redundancy and disaster recovery
Security Measures
Encryption
Enterprise-grade encryption with secure API access
Backup & Recovery
Regular backups with data recovery options
Audit Trail
Detailed activity logs for all customer interactions and data changes
Compliance & Standards
RichCRM adheres to multiple compliance frameworks and security standards to ensure your data is protected according to industry best practices.
International standard for information security management systems
Multi-Layer Security Architecture
Our defense-in-depth approach ensures multiple layers of protection for your critical business data.
Network Layer
- DDoS protection
- Web Application Firewall
- SSL/TLS encryption
- Network segmentation
Application Layer
- Authentication & authorization
- Input validation
- Session management
- API rate limiting
Data Layer
- Database encryption
- Access controls
- Data masking
- Backup encryption
Data Residency
Your data stays in India
All customer data is stored in secure data centers located within India, ensuring compliance with local data protection laws and providing low-latency access.
100% Indian Data Centers
Your data is secured in Tier-III certified facilities with 24/7 monitoring and physical security.
Everything You Need to Know
About RichCRM
Get answers to the most commonly asked questions about RichCRM. Can't find what you're looking for? Our support team is here to help.
Need More Help?
Response Time Guarantee
- • Critical issues: 2 hours
- • High priority: 8 hours
- • Normal priority: 24 hours
See RichCRM in Action
Book a personalized demo and see how RichCRM can transform your business operations.
Book a DemoComprehensive Support Ecosystem
Beyond our FAQ, we provide multiple channels and resources to ensure your success with RichCRM.
Implementation Support
Dedicated implementation specialists guide you through setup, data migration, and go-live processes.
- Personal implementation manager
- Data migration assistance
- Staff training sessions
- Go-live support
Ongoing Training
Regular training sessions and educational resources to help your team maximize productivity.
- Monthly webinars
- Feature update training
- Best practices workshops
- Certification programs
Technical Support
Expert technical support team available to resolve issues and provide guidance.
- 24/7 critical issue support
- Remote troubleshooting
- System health monitoring
- Performance optimization
Transform Your Business with
RichCRM
Join thousands of businesses across South India who have streamlined their operations and accelerated growth with RichCRM. Start your transformation today.
Book a Personalized Demo
See exactly how RichCRM will work for your business. Our experts will customize the demo based on your industry and specific requirements.
What You'll Get:
- Live system demonstration
- Industry-specific use cases
- Q&A with product experts
- Implementation roadmap
Demo Details:
- 45-60 minutes duration
- No sales pressure
- Technical Q&A included
- Custom pricing discussion
Ready to transform your business operations?
Free consultation • No long-term commitment • Implementation support included